Website Terms

Last updated: 3 October 2026

These terms apply when you use buryhomecompanions.co.uk and when you book or enquire about Bury Home Companions' services. By using this website or getting in touch with us, you're agreeing to them. If anything here is unclear, just ask — care@buryhomecompanions.co.uk or 07356 088202.

Who we are

Bury Home Companions, Bury, Greater Manchester. We provide non-medical home companionship, sitting, light housekeeping, meal preparation, accompanied appointments, shopping and social outings for elderly and vulnerable adults.

Companionship only, not medical or personal care. Bury Home Companions provides companionship and practical support. We do not provide medical care, nursing, or regulated personal care (such as help with washing, dressing or medication) and we are not registered with the Care Quality Commission (CQC). If you need regulated personal or medical care, please contact a CQC-registered care provider or your GP.

Prices and quotes

Prices shown on this website (£25–£35 per hour) are starting, "from" prices. The exact rate depends on the time of visit, type of support and how far in advance you book.
We'll always agree a price with you, in writing (by email, WhatsApp message or text), before any visit takes place.
If there's ever a difference between a figure mentioned on this website and the written quote we send you, the written quote takes priority.
Any offer shown on the site or on a flyer (for example "first hour free with regular bookings") applies only under the conditions stated alongside it.

Booking and cancellation

An enquiry through this website isn't a confirmed booking — we'll contact you to discuss your needs, agree a price, and arrange a first visit before anything is booked in.
We ask for as much notice as possible if you need to cancel or change a visit, so we can let your companion know.
There's no minimum number of hours, and no long-term contract — you can adjust or stop visits at any time.

No guaranteed results

We take great care in matching companions and providing a warm, reliable service, but we can't guarantee any particular outcome (for example, a particular mood, health improvement, or that the same companion will always be available for every visit, such as during illness or holiday). We'll always do our best to keep things consistent and let you know in advance if a change is needed.

Using this website

This website and its content (text, photos, logo) belong to Bury Home Companions, unless otherwise credited, and shouldn't be copied or reused without our permission.
We've tried to make sure everything on this site is accurate, but things can change (prices, availability, areas covered) — please confirm anything important with us directly before relying on it.
You agree not to use this website in a way that could damage it, overload it, or interfere with anyone else's use of it.

Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud. Beyond that, we provide our services with reasonable care and skill, but we aren't liable for losses that weren't reasonably foreseeable, or for issues outside our control (for example, a companion being unavailable due to illness, or circumstances beyond our control delaying a visit).

Privacy

How we handle your personal data is covered separately in our Privacy Policy, which forms part of these terms.

Governing law

These terms are governed by the law of England and Wales. If a disagreement can't be resolved directly, it would fall under the jurisdiction of the courts of England and Wales.

Changes to these terms

We may update these terms from time to time, for example as our services change. The date at the top shows when they were last updated.